rental policy
It is important to establish clear expectations with our guests when it comes to our property. Chateau Civil has therefore prepared the following rental policy for your review and acknowledgement. Please ensure that you thoroughly read and understand this policy as well as the Villa Rules before requesting to book with us.
Policy
Bookings
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All Bookings must be Pre Approved.
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Minimum stay - 3 nights. Maximum stay 14 nights (Longer stays are subject to availability and/or approval)
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A thirty percent (30%) non-refundable deposit is due upon your booking approval. The balance is due in full, seven (7) days before the booking start date.
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Check in time - 2:00 pm.
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Check out time - 11:00 am. Late check out is subject to availability.
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All notices of cancellation must be made in writing.
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Other Fees
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Cleaning Fee: $50 USD
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Missing or Destroyed Items Fee: $100 USD (Refundable)
Payments
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EFT | Wire Transfer
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Secure Online Payments
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Direct Deposit ​*Banking details or payment link will be provided upon confirmation of booking.
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